Customer Reviews

Disagree or agree with our reviews? Tell the world by filling in the form below and hitting "Send Review". We are happy to publish all genuine reviews.

Check box to have your name appear next to your review
0 1 2 3 4 5 6 7 8 9 10
Customer Service
Cleanliness of Rooms
Guest House facilities
Overall Stay
I had the first-time pleasure of staying at The Alba Hills Guest House, for a 3 night stay this past October, when I came to Edinburgh to visit my Uni-student son. I was really impressed with the warm welcome, great food for breakfast, the overall condition, comfiness and cleanliness of my cosy, single, en-suite room & the friendly service, kind help and knowledgeable advice I received from everyone I came into contact with, including, of course, Itziar. Wonderful lady! I will be back, as soon as possible and am really looking forward to another long weekend break or perhaps a week, to see more of this wonderful city, & beyond, also, to have a little rest and to, of course, re-visit my son. Thank you very much all. I hope to spend many more stays at The Alba Hills - it could even become my "home from home". Warm Regards, Sue T. Forest Hill, London, UK



0 1 2 3 4 5 6 7 8 9 10
Customer Service
Cleanliness of Rooms
Guest House facilities
Overall Stay

Susan Tribbick 29/01/2015



During our 12 day trip to Scotland we stayed in this guesthouse from Saturday July 12th till Monday July 14th. The manager, unfortunately I don't have his name, studying for Civil Engineer, is fabulous. He does an outstanding job in helping the guests. Nothing is too much for him. We had two excellent breakfasts, very clean rooms, (we had #8 on the 2nd floor) and a very good stay. Free parking is in front of the guesthouse. There is unfortunately no emergency exit. The manager told us all about the law in the UK about this. Great place to stay and we could recommend this to you.



0 1 2 3 4 5 6 7 8 9 10
Customer Service
Cleanliness of Rooms
Guest House facilities
Overall Stay

Joop and Diny van der Does 20/07/2014



Wonderful place. Charming House, polite and friendly staff, lovely breakfast, fair price. Parking is a little limited.

Comment from Alba Hills Guest House:
Thank you very much for your positive comments, we are delighted you enjoyed your stay with us. Although we only have 3 parking spaces there is plenty off street free parking areas around the Guest House and we are happy to give indications.

0 1 2 3 4 5 6 7 8 9 10
Customer Service
Cleanliness of Rooms
Guest House facilities
Overall Stay

Craig Campbell 06/01/2014



Had a fantastic stay. Just like home from home. The breakfast was just fabulous, the host and staff were so friendly and nothing was too much trouble for them. I would give this guest house 5 stars. Thank you so much for a wonderful stay

Comment from Alba Hills Guest House:
We are really glad you enjoyed your stay with us and our hospitality. And from all the Alba Hills team thank you so much.

0 1 2 3 4 5 6 7 8 9 10
Customer Service
Cleanliness of Rooms
Guest House facilities
Overall Stay

Louise Wilson 20/05/2013



Very warm welcome from arrival and extremely helpful staff during the stay. local knowledge and assistance fantastic, Would definitely stay there again, kids loved it!!!. Beds very comfortable and building very ornate, Great character! many thanx

Comment from Alba Hills Guest House:
Thank you very much for your kind comments, they are very much appreciated by all the Alba Hills team.

0 1 2 3 4 5 6 7 8 9 10
Customer Service
Cleanliness of Rooms
Guest House facilities
Overall Stay

Chris Booth 09/12/2012



A nice place to stay. Very clean, good facilities, helpfull and polite staff. I would recommend this guest house.

Comment from Alba Hills Guest House:
Thank you very much for your feedback. We are really glad you enjoyed your stay with us and you found our house comfortable and welcoming. We will be delighted to welcome you again in the future.

0 1 2 3 4 5 6 7 8 9 10
Customer Service
Cleanliness of Rooms
Guest House facilities
Overall Stay

31/10/2012



I've just finished a 4½ week stay at Alba Hills Guest House, all over Christmas and New Year and I couldn't be more impressed. The staff are so helpful, even nursing me through a winter sickness bug! The rooms are very clean, the breakfast was plentiful with lot's of variety and I was able to get a good nights sleep in a comfortable bed. The original features are quite stunning and the location is excellent, being in a lovely area 25 mins walk from the Royal Mile. I really hope I get the opportunity to stay again in the future. As I left they were embarking on what looked like pretty major refurbishment so they must be really serious about putting the place in the upper echelons on guest houses...probably out my league. Thanks again for a brilliant stay!

Comment from Alba Hills Guest House:
Thank you very much for your kind comments. We are really glad we manage to make your stay comfortable, and we hope to see you soon again. From all the Alba Hills Team THANK YOU

0 1 2 3 4 5 6 7 8 9 10
Customer Service
Cleanliness of Rooms
Guest House facilities
Overall Stay

09/01/2012